How orders are fulfilled
Shipping to Italy it is free from a minimum purchase of € 29,00. For smaller purchases, shipping costs only € 4,99. All purchases from our site are processed the same day if made byand 12:00 (except Saturday and Sunday), but only in the case of products ready to be sent.
On other occasions, if production is required, the order will start the next day. For orders placed on Saturdays, Sundays and Fridays after 12.00, the order is shipped the following Monday based on immediate availability. Users are always contacted in case this happens.
In Italy: the shipment is entrusted to couriers DHL e SDA in 2-4 gg working, except for remote areas for which transit times are approximately 4-5 working days. In both cases, the shipment is always accompanied by the track number, so that you can follow each movement and prepare for delivery.
In Europe and the world, shipping is entrusted to DHL with deliveries around 3-4 working days. You will receive an email with the order track to always know where it is.
Shipping to Europe:
Rates with DHL starts from 14,99 Eur to 25,00 Eur for order below 3 Kg. The costs are calculated at the check out depending of you country of residence. If you need personalized assistance on this matter, please send us an email at firstname.lastname@example.org, we will try to help you with your order.
Shipping costs are calculated at the check out. THEn some countries you must pay duties in order to import your order, including the UK. Please, do not heasitate to contact us if you need assistance.